Privacy Policy

This website (www.iqprojectsuk.com) is owned and operated by IQ Glass Solutions Ltd. ("we", "us"). We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller Information

IQ Glass Solutions Ltd.
Email: privacy@iqglass.group

Information We Collect

We collect personal data through contact forms and cookies. The data we collect may include:

• Name

• Email address

• Company details (company name, address, phone number)

• Job title

• Usage data (partially anonymised IP address, browser information, pages visited)

How We Use Your Data

We use your personal data to:

• Respond to your enquiries

• Provide requested services or information

• Improve our website and user experience

• Send marketing communications (only with your explicit consent)

Legal Basis for Processing

• Responding to enquiries and providing information: Legitimate interests

• Marketing communications and non-essential cookies: Your explicit consent

Cookies and Tracking Technologies

We use cookies to enhance website functionality and analyse site usage. Non-essential cookies require your explicit consent, managed via our cookie banner.

You can manage your cookie preferences at any time via your browser settings.

Data Sharing

We do not sell your personal data. We may share your data with trusted third-party providers, including:

• Google Analytics (website analytics)

• Campaign Monitor (email marketing)

These providers process data solely on our behalf under strict confidentiality terms.

International Data Transfers

Your personal data may occasionally be processed outside the UK. We ensure appropriate safeguards, such as standard contractual clauses approved by relevant authorities, are in place to protect your data.

Data Retention

We retain your personal data for up to two years following your last interaction unless legally required otherwise.

Children's Privacy

Our service is not directed at individuals under 18. We do not knowingly collect personal data from anyone under 18. If we become aware of data collection from a minor, we will promptly delete it. Parents or guardians may contact us directly if they believe their child has provided personal data.

"Do Not Track" (DNT) Signals

We currently do not respond to browser 'Do Not Track' (DNT) signals.

Accessibility and Alternative Formats

If you require this Privacy Policy in an alternative accessible format, please contact us at privacy@iqglass.group.

Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Rectify inaccurate data

• Request erasure of your data

• Restrict data processing

• Object to data processing

• Data portability

• Withdraw consent at any time (where consent is applicable)

To exercise these rights, please contact us at privacy@iqglass.group.

Complaints

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

Data Security

We implement robust security measures, including encrypted transmission (HTTPS) and secure data storage, to protect your personal data.

Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via email or prominently displayed on our website. Please review this page regularly for updates.

Contact Us

If you have questions regarding this Privacy Policy or wish to manage your data preferences, please email us at privacy@iqglass.group.